A dedicated short-stay operating service for owners and agency partners.
From setup and listing preparation to guest communication, cleaning, linen and maintenance coordination. Start with the building rules, your costs and a written operating scope.
Operating suitability, service fees and responsibilities are agreed for each property. Returns and occupancy are not guaranteed.
FOR OWNERS & AGENCY PARTNERS
A local operating partner.
We welcome introductions and operating collaborations from other agencies and agents. We respect the existing client relationship and agree the operating scope and client communication with the referring agent before work begins.
Share the location, building, current condition and intended start date.
02Agree responsibilities
Set the owner, agent and Homyu responsibilities and communication arrangements.
03Prepare, operate, report
Start within the agreed scope, with owner approvals and monthly reporting.
SHORT-STAY FEE & PAYOUT
Clear fee. Direct to the owner.
80%
Owner allocation
Of the amount after platform fees and cleaning. Before owner expenses; not net profit.
20%
Homyu operating fee
The agreed cleaning charge is paid to Homyu separately, before the split.
The fee base
Actual platform fees are recorded per booking. The agreed cleaning charge is deducted next, then the remainder is split 80:20 (owner:Homyu). Example: RM 5,000 − RM 500 cleaning = RM 4,500 → Homyu RM 900, owner RM 3,600 (Homyu total RM 1,400).
Direct payouts, monthly report
Each party receives its share directly through a verified payout split; Homyu does not hold the owner’s share until month-end. Channels without a supported direct allocation are excluded until an alternative is agreed in writing. The owner report follows by the 10th of the next month.
The owner pays electricity, water, sewerage, internet and building charges directly, and approves and funds repairs, furniture and replacements. Homyu does not pay bills or advance working capital. Payout timing follows platform, account and bank processing. Cleaning rates, response hours and repair authority are agreed per unit before launch. No income or occupancy guarantee.
Agree the reporting scope before work begins. The examples below show the proposed format, not a live account or past performance.
ILLUSTRATIVE MONTHLY STATEMENT
Allocation is not the same as receipt.
After platform fees
RM 5,000
Agreed cleaning
RM 500
Homyu operating fee · 20% of RM 4,500
RM 900
Owner allocation · 80%
RM 3,600
Confirmed owner receipts
RM 3,600
Amount to reconcile
RM 0
Illustration only: no refunds, taxes or other charges. Not an income guarantee; the owner allocation is before owner-paid expenses and is not net profit. Receipts use a stated cut-off and supporting reference.
PROPERTY CARE
A repair should leave a record.
Record the issue
Notes and condition photos.
Review the quotation
Scope, supplier and proposed cost.
Capture the owner’s decision
Approval within the agreed authority.
Close with evidence
Completion details and supporting invoice.
Homyu Portal can support authorised property records. Access, available functions and the reporting workflow are confirmed at onboarding; the service and platform remain separate.
Airbnb and short-stay operations are provided by Homyu (M) Sdn Bhd. The property scope, fees and responsibilities are agreed before work begins.
How is the short-stay fee calculated and paid?
After actual platform fees and the agreed cleaning charge, the remainder is split 80% owner (before owner costs) and 20% Homyu. Each share is paid directly through a verified payout split, and a monthly report follows by the 10th.
Are cleaning, utilities and repairs included?
Cleaning, setup and additional work have their own unit-specific rates. Utilities, building charges and agreed supplier costs are owner-funded. Repair spending follows the agreed approval and emergency authority. Homyu does not routinely advance owner costs.
Can any unit operate as an Airbnb?
Suitability depends on building rules, permitted use, access, condition and the relevant requirements. Check these before setup or activation. Booking income and occupancy are not guaranteed.
What happens if a booking or service is cancelled?
Booking cancellations and refunds follow the applicable channel and reservation terms, with adjustments reconciled in the report. Service notice, handover and any remaining agreed charges follow the signed agreement. Confirm those terms before appointment.
HOMYU (M) SDN BHD
Start with your property.
Share the building, unit size, current condition and intended start date. We will review suitability and the operating scope with you in Korean or English.